Privacy Policy

This policy explains how Chicago Office Cleaning Service ("we," "us") handles information collected through chicagoofficecleaningservice.com and our phone line.

Information we collect

When you request an estimate or contact us, we collect the information you provide: name, phone number, email address, address or town, the service you are interested in, and any message you include. We also collect standard technical information (pages visited, device and browser type, referring page) through analytics tools, including Microsoft Clarity, which may use cookies and session replay to help us understand how the site is used.

How we use it

We use your information to respond to your request, schedule walkthroughs, provide quotes, and deliver the cleaning service you asked about. Cleaning work is performed by independent, bonded and insured cleaning contractors; we share your request details with the crew who will fulfill it. We do not sell your personal information, and we do not share it with third parties for their own marketing.

Calls and text messages

By submitting a form with your phone number, you consent to receive calls and text messages from us about your service request. Consent to receive texts is not a condition of purchase. Message and data rates may apply, and message frequency varies with your request. Reply STOP to opt out of texts at any time, or HELP for help. We do not share your phone number with third parties for their marketing.

Retention and security

We keep service-request records for as long as needed to serve you and meet legal and accounting obligations. Data is stored with reputable hosting and database providers and access is limited to the people who need it to handle your request.

Your choices

You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it (subject to records we must keep). Contact us at info@chicagoofficecleaningservice.com.

Changes

If we change this policy, we will update this page and the effective date above.